Job Description

Account Manager - Work in a company with a solid track record of performance- Work alongside & learn from best in class talent- A role that offers a breadth of learning opportunities- Our Client is an End-to-End Recruitment Solution, Human resource staffing and consultancy firm, providing innovative & Out-of-the-Box, turnkey solutions to customers in addressing their complex hiring issues while keeping the cost minimal.The JobYour Responsibilities will include :- Candidate with Inbound and outbound voice experience in disbursal operations with banking and lending industry.- Explaining and convincing the customers about the benefits and offers related to the financial products like Personal Loans & Insurance.- Understanding the needs of customer and helping the customer to complete the loan process and in collecting required information.- Convincing the customers on submitting financial documents & statements involved procuring Personal Loans in a timely manner.- Ability to make customers understand about various Repayment setup (NACH/E-NACH) methods & guide them on the same.- Convincing the customers on submitting KYC documents & any additional documents as required by Credit/Risk functions.- Pitching & cross selling of Insurance products to customers by explaining the benefits and processes involved in insurance activation.- Verifying all submitted documents and details and guiding the customers throughout the process.- Following up with prospects and engaging them multiple times to fulfill their financial needs- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Ability to maintain composure in critical situations & deliver target-oriented resultIdeal CandidateSkills Required :- 1+ years of work experience in tele sales and relationship manager role with financial service based company.- Strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of Customer base.- Comfortable with flexible shifts.- Ability to converse in multi-language - English & Hindi is a must- Time management, Decision making ability, professionalism, Negotiation and convincing skills.- Focused on Quality & Target driven approach.- Fintech Startup experience is an added advantage.- Knowledge on Loan Process and Products.- Knowledge of insurance products & processes (ref:updazz.com)