Job Description

We are seeking an Account Manager for an award winning PR Agency.Job Profile:- Client Interaction is the primary Point of Contact for the client on daily account matters.- Provides counsel to the client and keeps them abreast of industry happenings.- Creates plans that demonstrate sound understanding of client business, that are clearly executable and measurable.- Oversees achievement of goals and tactics as laid out in the Public Relations Plan.- Is proactive and ensures timely response to emails, queries, other requirements by self and team.- Operations and Quality Control.- Responsible for setting up systems and processes for the client.- Ensures accuracy and adherence to weekly calls, weekly status reports, quarter reviews and measurement parameters outlined.-Ensures quality of documents sent by teams to both external and internal stakeholders are of high quality with zero errors.- Client iterations limited to content inputs and not language or grammar, timelines or quality- Is involved in invoicing and payment follow up for his/her clients.- Ensures finance has required inputs for error free invoicing.- Ensuring that payments are made to vendors/subcontractors engaged for client related activities.- Demonstrates effective knowledge of Key Media, Influencers, External Stakeholders, Industry Bodies, etc. related to the client.- Ability to leverage this awareness to create high impact stories/interventions.- Business Development and Organisation Initiatives - Actively supports in new business development efforts led by his/her reporting managers.- Enables reportees to fulfil their roles by offering necessary guidance, support, and training.- Oversees daily tasks lists and closure.- Ensures the team is guided on using Foundation Concepts and other organizational tools and platforms.- Self-motivated and able to manage their own time effectively.- Ensures work is completed within timelines and client goals are met.Requirements:- 5 plus years of experience in Public Relations, communication and client servicing. Industry experience Mobility (EV, Aviation etc).- Good Client/account management abilities.- Understanding of our solutions and programs and expertise in at least 4 programs- Understanding of online reputation management.- Ability to work under high pressure situations.- Excellent written and verbal communication skills with an eye for detail.- Experience in managing reportees and teams.- Media Relations experience across sectors of experience.- Demonstration accountability in all actions and behavior.- Maturity in dealing with the team and client.- Ability to handle pressure.- Ability to give constructive feedback. Avoid one upmanship kind of behavior.- Collaboration and teamwork treating everyone with respect and inclusion.- Share this post Facebook Twitter. (ref:updazz.com)

Skills Required