What you'll do as an Account Manager
Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business.
Build Connects and nurture strong relationships with managers and decision-makers in these large accounts. Expand business relationships beyond IT and Procurement into the C-Suite. You will need to map target org at departmental level to succeed in this role.
Drive revenue growth by identifying upsell and cross-sell opportunities. You would be responsible for driving Net ARR from the allocated customers for the various Digital Media solutions.
Account manager's primary goal will be to understand Customer's business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships that drive business growth.
Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. As an Account manager, you will be responsible and measured on how well you are executing on the key products such as Acrobat, Acrobat AI, Express, Acrobat Sign
Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account.
Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships.
Engage customers daily via Teams / Video calls to conducting extensive account reviews.
During the account review understand clients' strategic goals, challenges, and pain points, and propose tailored solutions to address them. Develop and execute strategic account plans that align with clients' business objectives.
Lead negotiations and pricing discussions to achieve mutually beneficial outcomes.
Stay informed about industry trends, regulatory changes, and the competitive landscape of Document / Creative domain. Provide clients with valuable insights and thought leadership on industry best practices.
Collaborate with Solution Specialists to maximize footprint of growing Solution streams like Adobe Acrobat & Sign, Creative Cloud, Substance, Stock etc.
Job Type: Contract
Pay: ?1,000,000.00 - ?3,000,000.00 per year
Application Question(s):
Do you have experience in International Sales - specifically North America?
Experience:
SaaS: 4 years (Required)
Shift availability:
Night Shift (Preferred)
Work Location: Remote
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