Job Description

Company Name: VARITE India Private Limited
About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
About The Job:

• We are seeking an experienced and strategic Solution Account Manager (SAM) to lead the post-sales engagement for a portfolio of high-value enterprise customers.
• This role is pivotal in ensuring revenue retention, growing account value through upsells and cross-sell motions, and driving continuous product adoption.
• As a SAM, you will serve as a trusted advisor to your clients, helping them maximize value from our platform while supporting business expansion initiatives.

Essential Job Functions:

• Own the end-to-end relationship with assigned customers, including renewals, upsell closures, and satisfaction.
• Create and execute strategic account plans that outline renewal timelines, expansion roadmaps, and adoption KPIs.
• Identify volume and add-on upsell opportunities through usage insights and product engagement analytics.
• Generate cross-sell leads and collaborate with Account Executives for closure.
• Ensure high product utilization by enabling customer teams, showcasing new features, and sharing best
• Anticipate churn risks and proactively deploy retention strategies and stakeholder engagement plans.
• Conduct regular business reviews with customers to highlight value realized and future opportunities.
• Act as the customer advocate internally, channeling insights to Product, Support, and Marketing teams.
• Maintain accurate tracking of renewal pipeline, expansion potential, and account health in CRM systems.

Qualifications:

• 6+ years in Account Management, Customer Success, or Renewal Sales in a SaaS or digital solutions environment.
• Proven ability to own and deliver on revenue targets tied to renewals and upsells.
• Deep understanding of customer lifecycle management and SaaS metrics (e.g., CSAT, adoption rate)
• Strong commercial acumen and experience in engaging senior stakeholders.
• Proficiency in CRM and analytics platforms
• Excellent communication, presentation, and stakeholder influencing skills.
• Self-driven, highly organized, and capable of managing multiple complex accounts simultaneously.
• Bachelor-s degree required; MBA preferred.
• In industries where customer retention and growth are critical to sustainable revenue, the SAM serves as the strategic partner clients rely on.
• You-ll not only safeguard existing revenue, but also unlock long-term account value through a customer-first, insight-led approach.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or Client ability status.