Job Description

We are seeking a dedicated and client-focused

Account Manager

to join our team. The ideal candidate will be responsible for managing key client accounts, ensuring high levels of customer satisfaction, and identifying opportunities to grow business relationships. This role requires strong communication, organization, and problem-solving skills to effectively coordinate with internal teams and deliver quality service to our clients.

Key Responsibilities:

Manage and maintain strong relationships with assigned clients. Act as the primary point of contact for client inquiries, requests, and escalations. Understand client needs and coordinate with internal departments to ensure timely service delivery. Prepare proposals, presentations, and regular account performance reports. Identify opportunities for upselling and account growth. Monitor project timelines, deliverables, and service quality. Conduct regular follow-ups and review meetings with clients. Maintain accurate client records and update CRM systems.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience as an Account Manager or in a similar client-facing role. Strong communication, negotiation, and interpersonal skills. Ability to handle multiple accounts and work under pressure. Proficiency in MS Office and CRM software. Excellent organizational and time-management skills
Job Type: Full-time

Application Question(s):

Can you join immediately? What is your salary expectation?
Education:

Bachelor's (Required)
Experience:

Accounting: 3 years (Required)
Location:

* Mumbai Central, Mumbai, Maharashtra (Required)