Job Description

Experience: 2-4 years
Location: CBD Belapur, Navi Mumbai



Type: Full-time; Work From Office



Role Summary



We are looking for an Account Manager - Internal Communications who owns client relationships and drives IC projects end-to-end. This role requires someone who thinks holistically about the client's business and communication objectives, not just individual deliverables.



You will manage multiple mid-intensity IC projects, coordinate cross-functional teams, ensure quality and timeliness, and actively contribute to ideas, planning, and execution.



Key Responsibilities



Client and Account Ownership


Own and manage end-to-end client communication and relationships Develop a strong understanding of the client's business, culture, and communication priorities Think beyond deliverables to ensure larger project and engagement objectives are met Anticipate client needs proactively Build trust through clarity, responsiveness, and consistent delivery excellence

Project Management and Delivery


Handle mid-to-high intensity internal communication projects Scope projects, define timelines, and coordinate with cross-functional teams Provide clear, structured briefs to internal teams Track progress, effort, and dependencies across projects Maintain project documentation, trackers, and status reports Ensure on-time, high-quality delivery with client delight

Quality Control and Reporting


Conduct thorough QC on all outputs before client delivery: Copy accuracy and alignment with brief Design consistency, correctness and alignment with brief Be adept at reporting and basic analysis to track project performance and engagement outcomes

Digital, AI and Content Enablement


Be proficient in using AI for: Presentations Content development (if and when required) Design support and ideation Create and confidently present client decks and reviews Stay up-to-date with industry and global communication trends

Skills and Experience


2-4 years of experience in account management, project management, or internal/corporate communications Strong client-facing communication and stakeholder management skills Good planning, coordination, and follow-through abilities High attention to detail and quality orientation Comfortable working across multiple projects simultaneously Proficiency in MS PowerPoint and Excel Strong interest in digital communication and AI-led efficiency

Why Join Us


Work on impactful internal communication projects for some of India's leading organisations Gain exposure to end-to-end IC strategy, execution, and client management Collaborate with experienced strategists, content creators, designers, and technologists * Grow in a culture that values ownership, excellence, and continuous learning