Job Description

Job Summary:We are seeking a results-oriented Business Development and Account Manager to drive growth in our IT services vertical while managing and nurturing relationships with our existing clients. The ideal candidate will have a proven track record of business development, account management expertise, and a deep understanding of IT services. Key Responsibilities: Business Development: - Identify and generate leads through networking, market research, and outreach to target industries. - Develop and execute strategies to secure new clients and grow revenue streams. - Collaborate with the leadership team to explore new business opportunities and markets. Client Account Management: - Act as the primary point of contact for existing clients, ensuring their requirements are understood and met. - Build and nurture strong client relationships to drive satisfaction, loyalty, and repeat business. - Proactively identify opportunities to upsell and cross-sell IT services to existing clients. Sales Strategy & Execution: - Develop and implement business development and account management plans aligned with organizational goals. - Meet and exceed revenue targets and KPIs for both new business and existing accounts. Delivery Coordination: - Work closely with delivery teams to ensure timely and quality delivery of projects for existing clients. - Act as a bridge between clients and internal teams, addressing and resolving any issues or concerns. Market Analysis: - Conduct research to identify emerging trends, competitive landscape, and new opportunities in the IT services market. - Provide strategic inputs to the leadership team for market positioning. Proposal & Reporting: - Collaborate with technical teams to create compelling proposals, presentations, and pricing models for new clients and additional work for existing clients. - Maintain accurate records of sales pipelines, account statuses, and client feedback.Key Requirements: - Experience: 6-8 years of proven experience in business development and account management within the IT services industry. - Technical Acumen: Understanding of IT services such as AI/ML, Data Analytics, Cloud Solutions, and Enterprise Product Development. - Education: Bachelor's degree in Computer Science, IT, Business Administration, or a related field. An MBA is a plus. - Communication Skills: Exceptional verbal and written communication, negotiation, and presentation skills. - Networking: Strong network of industry contacts and the ability to develop new connections. - Client Management Skills: Proven ability to manage and grow existing accounts while ensuring client satisfaction. - Goal-Oriented: Demonstrated ability to achieve and exceed sales and account retention targets. (ref:updazz.com)

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