Job Description

An Account Executive in an IT company is primarily responsible for managing client relationships, driving sales, and ensuring customer satisfaction. They act as the key point of contact between the company and its clients, identifying opportunities, and proposing solutions to meet client needs and business goals. This role involves a blend of sales, relationship management, and technical understanding.

Key Responsibilities:

Client Relationship Management:

Building and maintaining strong relationships with clients, understanding their needs, and serving as their primary point of contact.

Sales and Business Development:

Identifying new sales opportunities, developing sales strategies, and closing deals to achieve revenue targets.

Account Planning:

Developing and executing account plans aligned with client goals and company objectives.

Product/Service Knowledge:

Thoroughly understanding the company's IT products and services to effectively address client needs and propose appropriate solutions.

Customer Support:

Providing ongoing support to clients, addressing their concerns, resolving issues, and ensuring their overall satisfaction.

Collaboration:

Working closely with internal teams (sales, marketing, technical support) to ensure client needs are met and to enhance the overall client experience.

Performance Tracking and Reporting:

Monitoring and analyzing account performance, tracking key metrics, and reporting on progress to both clients and internal stakeholders.
Skills and Qualifications:

Strong communication and interpersonal skills. Excellent sales and negotiation skills. Proven ability to build and maintain client relationships. Understanding of IT concepts and technologies. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Proficiency in CRM software and other sales tools. Bachelor's degree in business, marketing, or a related field.
In essence, an Account Executive in an IT company is a vital role that bridges the gap between the company's technology and its clients' business needs, driving revenue growth and ensuring customer success.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 26/07/2025