Job Description

Who are we?

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Whatfix is an AI platform advancing the "userization" of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It's no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy

Userization

: the belief that technology must adapt to the user, not the other way around.



At the heart of userization philosophy is

ScreenSense

, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work.



This intelligence powers our entire product suite.

Digital Adoption

helps users get productive faster.

Product Analytics

uncovers friction and closes adoption gaps.

Mirror

allows employees to train in safe, simulated environments.
These are embedded with Whatfix

AI Agents

which supercharge creation, insights, and user guidance.





Our upcoming

AI-first products

are already creating a buzz in the market.

Seek

is an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf.

Whatfix Mirror 2.0

is the world's only System plus Role simulation with a complete assessment to lead the Gen AI simulation category.
Together, these products reflect Whatfix's commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.



Whatfix is bridging the gap between rapid technological change and human enablement--ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.



At Whatfix, we're not just making software easier--we're making AI work for people.



The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers

: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.

Investors

: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.



Whatfix's leadership is consistently recognized across top industry analysts and business rankings:


Won the 2025 AI Breakthrough Award for the Overall AI-based Analytics Solution of the Year Only DAP to be recognized as a "Leader" across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards. Named a Gartner Customers' Choice for DAP for the second year in a row (2024 and 2025)--the only vendor in the market to earn this distinction consecutively. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year - Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category. RemoteTech Breakthrough Awards winner for "Software Asset Management Solution of the Year"


These recognitions are matched by business performance:


Highest-Ranking DAP on 2023 Deloitte Technology Fast 500(TM) North America for Fifth Consecutive Year Listed on the

Financial Times & Statista's High-Growth

Companies Asia-Pacific 2025

list. Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

We are looking for a stellar Account Executive to join our team in Bangalore who would be focused on the US Market.

Responsibilities:

Prospect within named enterprises in the US to generate pipelines and attain Quotas. Consistently achieve a license and recurring service revenue targets from named accounts Build a trusted advisor relationship with your prospects and customers Use Whatfix's prospecting and sales processes effectively Ensure the two-way flow of relevant and timely information Anticipate challenges before the prospect does Collaborate effectively with partnership, sales development, and solutions consulting teams

Requirements:

5 -10 years of direct selling experience to International enterprises. Preferably SAAS Background, Not Must. Track record of consistently meeting or exceeding Sales Targets. Experience prospecting, and generating opportunities with Cloud Application buyers. Experience in account planning and opportunity management, and running a sales cycle Experience with Salesforce.com and related CRM applications. Strong executive presence + interpersonal, written and presentation skills Experience presenting and demonstrating the product at industry events Outbound experience - Cold calls/emails/events etc within prospect organizations. Ability to identify prospect trigger/ pain with the right questions Ability to learn to speak your prospect's business language Ability to learn what would make your prospect successful The ability to teach your prospects using insights they didn't know before The ability to independently run a product demo The discipline to meet your sales productivity requirements Experience using prospecting tools - ZoomInfo, Lusha, Outreach, LinkedIn

What you will get to do:

The opportunity to script your success and growth path in a fast-growth Series E startup Work with Sales and Product Marketing to develop new and leverage existing content Work with some of the best talents from Silicon Valley and India Deep knowledge of selling a SAAS B2B Product in a category-defining company. Exposure to C-Suite professionals from some of the top SAAS companies in the industry. Full-Stack learning of Sales tools.

Perks & Benefits (India)


Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Note:


We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation--ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.

In any situation that requires additional flexibility, we're open to considering exceptions on a case-by-case basis to ensure you're supported in managing both work and life seamlessly.