Job Description

About Omni Media Consulting

Omni Media Consulting is a professional, results-driven digital marketing consulting firm, enabling enterprises to achieve global standards of marketing excellence. We help brands adapt to a data-first, hyper-personalized marketing landscape through strategic solutions that drive sustainable growth.

Role Overview

As the Account Director, you will serve as the strategic and operational bridge between clients and internal teams. You will take ownership of account performance, ensure seamless delivery, foster long-term client relationships, and drive revenue growth. This is a senior leadership role requiring strategic thinking, exceptional communication, and deep expertise in digital marketing.

Key Responsibilities

Client Strategy & Delivery Oversight

Own the end-to-end delivery of marketing solutions for key clients. Serve as strategic lead across accounts: campaign planning, budgeting, performance reviews. Ensure project timelines, deliverables, and KPIs are met with consistent quality. Proactively solve problems, escalate early, and safeguard client relationships.
Business Growth & Revenue Contribution

Lead upsell and cross-sell efforts based on client needs and data insights. Contribute to new business pitches, proposals, and client onboarding. Drive retention by ensuring client satisfaction and strong business outcomes.
Team Leadership & Mentorship

Supervise and mentor account managers, content strategists, and execution teams. Set quarterly performance objectives and track team output. Enable clear workflows, resource planning, and inter-department collaboration.
Operational Excellence

Standardize delivery processes and ensure adherence to internal SOPs. Coordinate with creative, media, and analytics teams for smooth execution. Monitor account profitability, operational planning, and efficiency metrics.
Culture & Communication

Uphold company values in all client and team communications. Set the tone for leadership, accountability, and solution-driven culture. Lead by example in handling escalations and client communication.

Qualifications

6+ years of experience in client servicing / account management in a digital marketing agency or consulting firm. Proven track record of managing multiple accounts, cross-functional teams, and delivering measurable impact. Strong understanding of full-funnel marketing (PPC, SEO, Social Media, Content, Web). Excellent verbal and written communication; able to handle CXO-level conversations. Leadership mindset, attention to detail, and ability to work under pressure. Ability to manage multiple moving pieces while maintaining strategic clarity.

What We Offer

At Omni Media Consulting, we don't just offer jobs. We offer career-defining growth. As an Account Director, you will join a firm that values performance, leadership, and innovation, while giving you the autonomy and trust to create tangible impact across client ecosystems.

Leadership & Ownership

You'll lead key client relationships, direct cross-functional teams, and influence strategic decisions. Your voice matters, whether it's refining delivery models or reshaping client growth strategies.
Growth-Oriented Culture

Work in a high-performance environment where every team member is empowered to lead initiatives, experiment with solutions, and drive outcomes. Be part of our leadership roundtables where ideas become initiatives and initiatives become company-wide improvements.
Intellectual Challenge & Variety

Solve complex problems across diverse industries, from performance-driven eCommerce to multi-platform awareness campaigns. No two days are the same. You'll work on dynamic accounts that challenge your thinking and stretch your capabilities.
Strategic Visibility

You'll represent the firm in key client meetings and external forums, with direct exposure to senior stakeholders and industry leaders. Opportunities to contribute to thought leadership, webinars, and marquee projects with global relevance.
Fair Compensation & High Accountability

Competitive pay, performance-linked incentives, and clearly defined KPIs to recognize your contribution. Flexible work culture with a strong emphasis on trust, autonomy, and strategic accountability.
Tools, Talent & Support

A collaborative team of marketers, analysts, and creatives that work together, no silos, no red tape. Access to cutting-edge tools and internal L&D support to continuously sharpen your edge.
KPIs and performance metrics will be defined collaboratively during onboarding, aligned with client portfolio, revenue goals, and delivery priorities. You'll have clear targets and the autonomy to shape how to achieve them.

Job Type: Full-time

Pay: From ?50,000.00 per month

Benefits:

Paid sick time Paid time off Work from home
Experience:

Social media marketing: 2 years (Required) Performance marketing: 2 years (Required) Management: 3 years (Required) Digital marketing: 4 years (Required)
Language:

English (Required)
Work Location: Remote