Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Key Responsibilities

Executive Support

Manage complex calendars and schedule appointments, meetings, and travel arrangements

Screen and prioritize incoming calls, emails, and correspondence

Prepare and edit documents, presentations, and reports

Coordinate and organize meetings, conferences, and events

Maintain confidential files and records

Anticipate executive needs and proactively resolve issues

Account Communication Management

Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships

Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity

Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials

Monitor industry trends and provide strategic communication advice to clients

Organize and conduct client meetings, presentations, and status updates

Coordinate with media outlets and manage public relations efforts for clients

Analyse the effectiveness of communication strategies and provide regular reports

Cross-Functional Responsibilities

Serve as a liaison between executives, internal teams, and external stakeholders

Research and compile information for executive and client decision-making

Handle sensitive information with discretion and confidentiality

Contribute to new business pitches and proposal development

Provide general administrative support as needed

Qualifications

Bachelor's degree in communications, Business Administration, or related field preferred

3-5 years of experience in executive administrative support and/or account management

Exceptional organizational and time management skills

Strong written and verbal communication abilities

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Experience with calendar management, travel coordination, and client relationship management

Knowledge of various communication channels and current industry trends

Ability to handle confidential information with discretion

Problem-solving skills and attention to detail

Ability to work independently and prioritize multiple tasks

Desired Skills

Familiarity with data analytics and reporting tools

Crisis communication experience

Additional language skills

Personal Attributes

High degree of professionalism and confidentiality

Proactive and solution-oriented mindset

Strong interpersonal skills and emotional intelligence

Adaptable to changing priorities and deadlines

Ability to work effectively under pressure

Creative problem-solver with a strategic mindset

Self-motivated with a proactive approach to work

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.