Job Description

Job Information

Department Name

Sales

Date Opened

10/23/2025

Job Type

Full time

Industry

Technology

Work Experience

5+ years

Remote Job

This is a remote position.

Account Associate

First Due, a quickly growing SaaS technology company providing an end-to-end software platform for Fire and EMS agencies, is searching for a Sales Development Representative (SDR) to play a critical role in generating new revenue and developing new Sales pipelines to help us meet our aggressive Sales goals.

The successful candidate will:

Identify, create, nurture, and close quality leads for potential customers by within an assigned territory and in support of assigned Account Executive(s). Lead discovery with assigned agencies on their needs and present innovative new strategies to close the sale for First Due Maintain current understanding of public safety industry including software ecosystem, trends, performance indicators, competitive landscape and business practices. Support growing sales within your assigned territory by traveling to customer sites and attending trade shows as requested by assigned AEs.

Requirements

Key Qualifications & Experience:

3+ years of sales experience, ideally within the public sector or a SaaS organization Public Safety software experience (preferably in Fire or Emergency Management). Strong organization & communication skills with both customers and internal teams. 3+ years of solution selling, presenting to large customer groups and negotiation. Ability to lead, collaborate, and work autonomously in a fast-paced start-up team environment with a positive attitude. Collaborative approach to working with marketing, product and customer success teams. Proficient with CRM, Microsoft Office and collaboration tools. Proven track record of achieving or exceeding quota goals.


We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply.

All

applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify.

Physical Demands and Work Environment

This role is fully remote with minimal travel expectations at this time.

Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Benefits

Working at First Due

First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of a state with wage transparency laws, please reach out to

people@firstdue.com

for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

About First Due

First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation.

Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

When you apply for a role at Locality Media, Inc. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally.

Please review our candidate privacy notice

here.








First Due is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.