UAM user access mAnagement (basic user ID)- active directory, sailpoint, exceller, email and communication - Maintain all account requests submitted for the Randstad Professional Services Team
Member of a team responsible for providing all system access and termination requests for
approximately 4,000 employees ...
Take ownership of requests from submission through completion
Create domain accounts for all new hires
Create application(s) access as requested
Process all disable(s) and termination requests through completion
Create Distribution Lists and Generic Mailbox\xe2\x80\x99s
Process Weekly Auto-disable list
Modify, update and maintain all documentation on team site
Monitor Account Admin Email Inbox and process all requests on a daily basis
Work with multiple teams to assist in resolving issues that run across teams
Position Accountabilities:
70% Handling daily requests received through ticketing system (min. 30 per day)
10% File copies of emails and User Access Request forms in the appropriate tools for future audit
requests
10% Project work as requested, may involve additional work hours during the evenings or weekends
occasionally
5% Update Team Site with new process changes and maintain up to date data
5% Troubleshoot specific account admin issues
Core Competencies:
Must be able to multitask in a high paced environment
Analytical, organizational and time management skills
Professional and effective, communication skills
Must able to work in a team environment
Functional/Technical Competencies:
Knowledge of ticketing systems (Remedy or Change Gear preferred)
Business Applications: Excel, Word, Outlook, etc.
show more
UAM user access mAnagement (basic user ID)- active directory, sailpoint, exceller, email and communication - Maintain all account requests submitted for the Randstad Professional Services Team
Member of a team responsible for providing all system access and termination requests for
approximately 4,000 employees
Take ownership of requests from submission through completion
Create domain accounts for all new hires
Create application(s) access as requested
Process all disable(s) and termination requests through completion
Create Distribution Lists and Generic Mailbox\xe2\x80\x99s
Process Weekly Auto-disable list
Modify, update and maintain all documentation on team site
Monitor Account Admin Email Inbox and process all requests on a daily basis
Work with multiple teams to assist in resolving issues that run across teams
Position Accountabilities:
70% Handling daily requests received through ticketing system (min. 30 per day)
10% File copies of emails and User Access Request forms in the appropriate tools for future audit
requests
10% Project work as requested, may involve additional work hours during the evenings or weekends ...
occasionally
5% Update Team Site with new process changes and maintain up to date data
5% Troubleshoot specific account admin issues
Core Competencies:
Must be able to multitask in a high paced environment
Analytical, organizational and time management skills
Professional and effective, communication skills
Must able to work in a team environment
Functional/Technical Competencies:
Knowledge of ticketing systems (Remedy or Change Gear preferred)
Business Applications: Excel, Word, Outlook, etc.
show more
experience
8
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