Job Description

Meet Our Team:

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Join an active user experience team in creating an accessible platform and application environment for Pega customers and users. You will contribute by providing your unique experience as a screen reader user and by your deep knowledge of W3C WCAG guidelines to help make our products more inclusive. Our team is passionate about creating inclusive experiences for all users. We view this as critical to developing first-class software solutions. You will be an essential part of this goal.

Picture Yourself at Pega:

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You will be joining Pega's Accessibility Team to ensure that Pega's products are built for compliance with applicable accessibility standards and legislation. As a team member, you will work closely with our design and engineering teams and be the point person driving accessibility best practices and solutions.

What You'll Do at Pega:

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Collaborate with our UX design, Engineering and Support teams to ensure that our out-of-the-box solutions and authoring tools meet accessibility and compliance standards Drive best practices through collaboration, training and documentation to optimize configuration and testing for accessibility across our platform and applications Innovate and drive product enhancements and priorities based on client and audit results and feedback Provide accessibility testing with various assistive technologies as required by our clients Partner with our support team to assess and resolve client accessibility-related issues Partner with our design and engineering teams to optimize our client experience when it comes to their goals around accessibility

Who You Are:

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You will be successful in this role at Pega if you are a self-starter, independent worker, interested in learning new software and not afraid to engage and ask questions. You are a good communicator and comfortable talking to technical or business representatives within an organization. Also,

You operate with a sense of urgency. You thrive in a fast-paced, collaborative, team-oriented, and cross-functional environment. You are eager to learn and always up for a challenge. You are a self-starter and can recognize and initiate when there is a problem to be solved

What You've Accomplished:

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Minimum 2 to 4 years of experience in testing websites to ensure conformance to WCAG 2.2 Level AA, AAA, Section 508. 3+ years of experience using screen readers daily, such as JAWS, NVDA or VoiceOver IAAP, 508 Trusted Tester or other recognized certification Deep understanding of accessibility standards i.e. WCAG, APG and ARIA Good oral and written communication skills

Pega Offers You:

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Gartner and Forrester acclaimed technology leadership across our categories of products in a massive emerging market Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company


#Li-CK

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.