Job Description

Job Title:

Academic Counsellor

Location:

Mankavu, Calicut

Employment Type:

Full-time | Permanent | Fresher-Friendly

About the Role

Xylem Learning is looking for enthusiastic and result-driven

Academic Counsellors

to join our dynamic sales and counselling team. In this role, you will combine academic guidance with consultative sales techniques to help students and parents make informed educational decisions. Your efforts will directly contribute to student enrolments while highlighting the value of Xylem Learning programs.

Key Responsibilities

Conduct outbound calls to prospective students and parents using the in-house lead database. Understand students' academic aspirations, challenges, and goals to recommend suitable programs. Present course details, schedules, and unique benefits of Xylem Learning offerings with clarity. Provide personalized academic counselling to build trust and long-term relationships. Convert leads into enrolments while achieving monthly performance targets. Accurately maintain call records, follow-ups, and student interactions in CRM tools. Collaborate with academic and marketing teams to stay updated on program changes and campaigns.
Qualifications

Bachelor's degree in any discipline. Prior experience in academic counselling, telecalling, or the education sector is an advantage (not mandatory).
Skills Required

Excellent communication and interpersonal skills. Strong listening ability and persuasive communication. Self-motivated, target-oriented, and able to build rapport quickly with students and parents.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off Provident Fund
Language:

Malayalam (Preferred)
Work Location: In person