Job Description

Job Title:

Academic Telecaller

Location: Bhawarkua, Indore

Job Type:

Full-Time / Part-Time

Experience:

0-2 years (Freshers can apply)

Industry:

Education / EdTech / Academic Services

Job Summary:

We are seeking a motivated and enthusiastic

Academic Telecaller

to join our team. The ideal candidate will be responsible for making outbound calls to prospective students/parents, explaining academic programs, and converting inquiries into enrollments. Strong communication and persuasive skills are essential.

Key Responsibilities:

Make outbound calls to prospective students/parents and respond to incoming inquiries. Provide detailed information about academic programs, courses, eligibility criteria, admission process, etc. Maintain a database of leads and follow up regularly to ensure maximum conversion. Understand student needs and suggest suitable courses or academic programs. Schedule counseling sessions or appointments with academic advisors when required. Maintain daily call logs and update CRM software with lead status and feedback. Meet daily/weekly/monthly targets for calls and enrollments.

Requirements:

Minimum qualification: High School Diploma / Graduate (Bachelor's degree preferred). 0-2 years of experience in telecalling, sales, or customer service (preferably in education). Excellent communication skills in English Strong interpersonal skills and a customer-oriented attitude. Ability to handle pressure and work towards targets. Basic computer knowledge (MS Office, CRM software, etc.)

Preferred Skills:

Prior experience in academic counseling or EdTech. Ability to handle objections and rejections confidently. Multilingual abilities are a plus.

Benefits:

Training and development opportunities Growth opportunities within the organization
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Paid time off
Schedule:

Day shift
Ability to commute/relocate:

Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you have prior experience in telecalling or customer service? Are you comfortable making outbound calls and meeting daily/weekly calling targets? Are you comfortable working from Bhawarkua location?
Education:

Master's (Required)
Experience:

Management: 1 year (Required)
Language:

English (Required)
Location:

Indore, Madhya Pradesh (Required)
Work Location: In person