Job Description

Act as the

primary point of contact

for assigned customers, ensuring a seamless onboarding experience Engage with customers regularly through

virtual meetings, calls, and emails

to understand their needs and provide solutions Assist students and parents in effectively using NNIIT's products and services

Track customer progress

, usage patterns, and address concerns proactively Ensure

high customer retention rates

by delivering exceptional support and guidance Gather customer feedback and collaborate with internal teams to enhance the product experience Identify opportunities for

upselling and cross-selling

additional services Manage and resolve customer issues efficiently to maintain high satisfaction levels Maintain accurate records of customer interactions and progress Conduct

training sessions, webinars, and engagement activities

to drive product adoption
Job Types: Full-time, Fresher, Internship

Pay: ?12,000.00 - ?15,000.00 per month

Location:

* Hyderabad, Telangana (Required)