Job Description

Job Title:

Academic Officer

Location:

Mankavu, Kozhikode

Employment Type:

Full-Time | Permanent

Position Overview

Xylem Learning is seeking motivated and student-focused

Academic Officers

to join our dynamic counselling and admissions team at our Mankavu, Kozhikode office. As an Academic Officer, you will play a crucial role in guiding students and their families through academic decisions, supporting enrolments, and contributing to the institution's continued growth and success.

This role is ideal for individuals with a background in academic counselling, education services, or consultative sales who are passionate about helping learners achieve their goals while meeting organizational targets.

Key Responsibilities

Engage with prospective students and their parents via inbound and outbound calls using the organization's internal lead database. Assess each student's academic goals, interests, and challenges to recommend appropriate programs. Effectively communicate the features and benefits of Xylem Learning's academic offerings. Build lasting relationships with students and families through regular follow-ups and personalized support. Consistently achieve or surpass monthly enrolment and revenue goals. Maintain accurate and up-to-date records of all interactions, follow-ups, and enrolments in the CRM system. Coordinate with academic, marketing, and operations teams to remain informed about current programs, policies, and promotions.

Qualifications & Experience

Bachelor's degree in any discipline. 0-2 years of experience in academic counselling, student advisory, or sales (preferably within the education sector). Demonstrated ability to meet performance targets is a plus. Female candidates are preferred.

Key Skills

Excellent communication, negotiation, and interpersonal skills. Strong ability to build rapport and maintain relationships. Goal-oriented with a proactive and self-motivated approach. Adaptable and solution-focused in a fast-paced environment. Proficiency in Malayalam preferred; English proficiency is an added advantage.

Employment Details

Job Type:

Full-Time | Permanent | Open to Freshers

Work Mode:

On-site (Mankavu, Kozhikode)

Benefits

Mobile phone reimbursement Paid sick leave

Work Location:

In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person