Job Description

Role Overview

As an Academic Education Counsellor, you will be the first point of contact for students and parents seeking guidance on our EdTech app's tuition courses for grades 4-10. Your primary goal will be to provide comprehensive academic and career counselling, helping prospective students and their families understand the value of our courses and make informed enrolment decisions.

Key Responsibilities

Student and Parent Counselling:

Conduct one-on-one and group counselling sessions (via phone, video call, or in-person) with potential students and their parents to understand their educational needs, goals, and academic challenges.

Product Knowledge:

Possess in-depth knowledge of the GKIT EduTech app's course content, features, and benefits for students in grades 4-10. Effectively communicate how our app can help students improve their academic performance.

Lead Management:

Engage with inbound and outbound leads, nurturing prospective student relationships through regular and strategic follow-ups to drive enrolment.

Sales Conversion:

Convert qualified leads into successful enrolments by effectively demonstrating the value proposition of our courses and addressing any questions or concerns.

Customer Relationship Management:

Build strong, positive relationships with students and parents to foster trust and ensure a smooth admission process.

Feedback and Insights:

Collect feedback from prospective users and provide insights to the marketing and product development teams to help improve course offerings and promotional strategies.

Target Achievement:

Meet or exceed monthly and quarterly admission and sales targets.

Record Keeping:

Maintain accurate and detailed records of all counselling interactions and student information in the company's CRM system.
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Language:

Hindi (Preferred)
Work Location: Remote