is a premier language training and professional development institute committed to helping learners enhance their English communication and employability skills.
We offer a wide range of courses in Spoken English, Business Communication, IELTS, and Corporate Training -- designed for students, professionals, and organizations seeking global communication excellence.
Our mission is to
empower individuals with confidence and fluency in English and Public Speaking
through personalized mentoring, high-quality instruction, and transformative learning experiences.
Role Description
This is a
full-time, on-site role
for a
Front Desk Admin & Academic Counsellor
at
En-Gate Academy
, located in Rohini, Sector 16, New Delhi.
The Academic Counsellor will be responsible for handling student enquiries, conducting tele-counselling, converting leads into admissions, and maintaining smooth front-desk operations. The ideal candidate will combine administrative efficiency with persuasive communication to support the academy's growth and student success.
Handle walk-in inquiries and manage front-desk operations with professionalism.
Contact prospective students through inbound and outbound calls (leads provided).
Conduct
tele-counselling sessions
to explain course offerings and benefits.
Convert leads into enrolments
through persuasive communication and consistent follow-ups.
Maintain student records and update CRM or Excel databases regularly.
Understand learner needs and recommend suitable courses or training programs.
Coordinate with academic and operations teams for smooth onboarding of students.
Meet and exceed monthly enrolment and conversion targets.
Prepare and share daily/weekly reports with the management.
Qualifications & Skills Required
Excellent communication and interpersonal skills (English and Hindi).
Strong sales, persuasion, and counselling abilities.
Prior experience in
academic counselling, inside sales, or education services
preferred.
Proficient in MS Office, Google Sheets, and CRM tools.
Organized, self-motivated, and target-driven.
Bachelor's degree in any discipline (Education, Psychology, or Business preferred).
Benefits
Competitive salary package with
performance-based incentives
.
Supportive and growth-oriented work culture.
Opportunities for professional development and skill enhancement.
Cell phone reimbursement and performance bonuses
Department:
Counselling & Admissions
Work Type:
Full-time, On-site
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Application Question(s):
Are you ready to commute to Rohini Sector 16
Work Location: In person
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