Xylem Learning is seeking dynamic and results-driven
Academic Counselors
to join our telesales and admissions team in Kozhikode. In this role, you will connect with students and parents to guide them toward the right academic programs, drive admissions, and contribute to the company's growth.
This position is ideal for individuals with experience in
telesales, academic counseling, or education services
--and who have a passion for helping students achieve their goals while meeting performance targets.
Key Responsibilities
Engage with potential students and parents via
inbound and outbound calls
from our internal lead database.
Understand each student's academic goals and recommend suitable Xylem Learning programs.
Present and promote
the organization's courses and benefits confidently to drive enrolments.
Build strong relationships through regular follow-ups and personalized communication.
Achieve or exceed
monthly admission and revenue targets
.
Maintain accurate and up-to-date records of leads, interactions, and enrolments in the
CRM system
.
Collaborate with academic, marketing, and operations teams to stay informed about program updates and campaigns.
Provide valuable feedback to improve lead quality, conversion strategies, and student experience.
Qualifications & Experience
Bachelor's degree in any discipline.
0-2 years of experience in
telesales, academic counseling, or student advisory roles
(preferably in the education sector).
Proven track record of meeting or exceeding sales/enrolment targets is an advantage.
Female candidates preferred.
Key Skills
Excellent
communication, persuasion, and negotiation
skills.
Strong interpersonal and relationship management abilities.
Self-motivated, goal-oriented, and proactive attitude.
Ability to thrive in a
target-driven, fast-paced environment
.
Proficiency in
Malayalam
preferred; English communication skills are an added advantage.
Job Type
Full-Time | Permanent | Open to Freshers
Benefits
Mobile phone reimbursement
Paid sick leave
Work Mode:
On-site (Mankavu, Kozhikode)
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person
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