Job Description

Job Roles & Responsibilities of an Academic Counsellor -

An Academic Counsellor plays a vital role in shaping students' academic journeys and future careers. If you're passionate about education and mentoring, here's a glimpse into what this role entails:

Guiding Students:

Offer expert advice on course selection, academic planning, and career pathways tailored to individual strengths and goals.

Student Support:

Monitor academic progress, identify challenges, and provide motivational support to help students overcome hurdles.

Admissions Assistance:

Help prospective students understand admission processes, program requirements, and assist them throughout their enrollment journey.

Liaison Role:

Act as a bridge between students, faculty, and administrative departments to ensure smooth communication and timely resolution of academic concerns.

Workshops & Sessions:

Organize and conduct orientation programs, career counselling workshops, and skill development sessions to empower students.

Documentation & Reporting:

Maintain accurate records of counselling sessions, student performance, and prepare progress reports for academic teams.

Continuous Learning:

Stay updated on evolving educational programs, industry trends, and career opportunities to provide relevant and up-to-date guidance.

This role demands empathy, strong communication skills, and a genuine commitment to student success. Academic Counsellors don't just advise--they inspire and enable the next generation of professionals!

Requirements

Eligibility Criteria:

Minimum Qualification:

Any graduate or above

Skills Required:

Excellent written communication skills (English) Strong problem-solving ability and attention to detail Previous customer service experience, especially in a chat process, is preferred Ability to manage multiple chats effectively and efficiently Knowledge of basic computer applications and CRM tools

Key Traits:

Empathy, patience, attention to detail, and the ability to work in a fast-paced environment

Compensation & Benefits:

Friendly Environment Fun Activities & Events Celebrations Competitive salary and performance-based incentives Work-from-office opportunity with a collaborative environment Opportunities for career growth and skill development
Interested candidates will share CV with us at hr[at]omaksolutions[dot]com

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Paid sick time
Schedule:

Day shift Fixed shift Morning shift Night shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

English (Preferred)
Work Location: In person