We are looking for a dynamic and student-focused Academic Counselor to guide prospective and existing students in choosing the right academic programs and career paths. The role involves counseling, follow-ups, admissions support, and maintaining strong student relationships.
Key Responsibilities
Counsel students and parents regarding academic courses, certifications, and career opportunities
Understand student requirements and recommend suitable programs
Handle inbound and outbound calls, emails, and chat inquiries
Follow up with prospective students to convert leads into admissions
Explain course details, fee structure, eligibility, and admission process
Maintain and update student data in CRM systems
Coordinate with academic and operations teams for smooth onboarding
Resolve student queries in a timely and professional manner
Achieve weekly and monthly enrollment targets
Eligibility Criteria
Minimum qualification: 12th pass / Graduate (preferred)
Experience:
Freshers can apply
1-3 years of experience in academic counseling, education sales, or student support is an advantage
Good communication skills (English & Hindi; regional language is a plus)
Basic knowledge of MS Excel, CRM, and email communication
Required Skills
Strong communication and interpersonal skills
Convincing and negotiation abilities
Target-oriented mindset
Empathy and problem-solving skills
Ability to work in a fast-paced environment
Job Types: Full-time, Permanent, Fresher
Pay: ?20,000.00 - ?28,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Work Location: In person
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