Job Description

Position Name:

Academic Counselor

1. Brief About the Position

The Academic counselor will support the sales team by making outbound and inbound calls to prospective customers, generating leads, explaining products/services, and converting inquiries into sales. This role is target-driven and ideal for freshers who want to start a career in sales and customer engagement.

2. (JD)

Making outbound calls to potential customers and following up on inbound inquiries Explaining company products/services clearly over the phone Generating and qualifying leads through calling activities Acting as the first point of contact for customers Maintaining accurate records of calls, leads, and follow-ups Achieving daily and monthly call and conversion targets Coordinating with the sales team for lead closure and escalation Handling basic customer queries and providing required information

3. Qualification

10+2 / Any Graduate

Freshers are welcome

Candidates with prior telecalling or sales experience will be an added advantage

4. Grade / Salary

Telecaller / Executive

Salary Range:

?14,000 - ?16,000 per month

5. Reporting & Team

Reporting to: Sales Manager / Team Leader Works closely with sales and support teams

6. Work Location

Chennai

7. Skills Required

Good verbal communication skills Ability to convince and build rapport with customers Basic knowledge of MS Office Willingness to work with targets Positive attitude and eagerness to learn Ability to handle rejection professionally

8. Key Result Areas (KRAs)

Number of calls made per day Lead generation and follow-up efficiency Conversion of leads into sales Achievement of daily and monthly targets
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Academic counseling: 1 year (Required)
Language:

Hindi and English (Required)
Work Location: In person