Job Description

Lead Conversion & Admissions Closure:

Contact and counsel prospective students/parents via calls, emails, and online meetings. Understand the academic background, interests, and goals of each student to recommend suitable courses or programs. Follow up regularly with leads to move them through the admissions funnel. Achieve individual and team targets for admissions closure.

2. Product & Process Expertise:

Maintain thorough knowledge of all academic programs, eligibility criteria, and admission processes. Clearly explain course features, benefits, fees, and outcomes to help students make informed decisions. Handle objections effectively and address queries to build trust and confidence.

3. CRM & Reporting:

Update lead interactions and admissions status in the CRM system. Track and report daily, weekly, and monthly performance metrics. Provide insights on lead quality, student needs, and program effectiveness.

4. Coordination & Support:

Coordinate with academic teams and admin staff for smooth onboarding of new students. Support the marketing team by sharing feedback on campaigns and outreach activities. Train and guide junior counselors when required.

Required Qualifications & Skills:

Bachelor's or Master's degree (preferred in Education, Management, or Psychology). 2+ years of experience in academic counseling, edtech sales, or admissions. Strong persuasive skills with a proven track record of closing admissions or sales. Excellent communication in English and Bengali. Familiarity with CRM tools, Google Workspace, or Microsoft Office.

Key Attributes:

Target-driven and self-motivated. Empathetic listener with a student-first approach. Professional, proactive, and a team player.
Job Types: Permanent, Fresher

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person