Job Description

Role Overview:

Position: Academic Counselor

Department: Business Development/Sales

Job type: Full time

Work mode: Work from Office

Work Schedule: 6 days a week, 9.30 am to 6.30 pm (with flexibility for client interactions)

About Us:

RedTeam Hacker Academy

is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts.

Key Responsibilities:

Initiate counseling calls to assigned leads and understand their learning needs and goals.
Provide detailed information about our ethical hacking and cybersecurity programs.
Recommend suitable courses and guide students through the enrollment process.
Perform timely follow-ups to facilitate admissions and ensure conversions.
Conduct outbound sales calls to potential customers and present our products and services effectively.
Build and maintain strong relationships with students and ensure a positive learning experience.
Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
Ensure timely and effective communication with leads to maximize engagement.
Meet and exceed monthly counseling and enrollment targets.

Requirements:

1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).
Strong communication and interpersonal skills.
Ability to explain course features clearly and persuasively.
Comfortable handling calls and managing follow-ups efficiently.
Basic understanding of cybersecurity concepts or interest in learning.
Target-driven mindset with a student-first approach.
Familiarity with CRM tools and maintaining detailed records.

What We Offer:

Opportunity to work in a fast-paced and rapidly growing EdTech environment.
Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.
Supportive work culture with opportunities for growth and learning.
Attractive performance-based incentives and career development opportunities.
Job Types: Full-time, Permanent

Pay: Up to ?30,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift Weekend availability
Supplemental Pay:

Performance bonus
Experience:

Academic counseling: 1 year (Required)
Language:

English (Required)
Work Location: In person