Job Description

Summary

We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.
As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities

Responsible for admission process of students
Follow up on leads generated through various sources
Explain admission procedures and courses offered by the institute to the prospective students
Responsible for admission process of students
Follow up on leads generated through various sources
Explain admission procedures and courses offered by the institute to the prospective students
Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.
Identifying references through the existing customer base to increase the sales pipeline
Details pertaining to lead discussions and conversion should be updated for the manager.
Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
Handle Objections and Price Negotiation in order to generate Sales Revenue.
Maintain effective communication till the time learner is onboarded

Keywords

Sales, Communication skill, Negotiation skill

Mandatory Key Skills (atleast 1)

Sales, Communication skill, Negotiation skill

Work Experience Required

1to 2yrs

Address

:

Techbyheart ,First & Second Floor,TC 25/1134, 1135, ESSARBEE MANOR, Plamood, Pattom, Thiruvananthapuram, Kerala 695003

Address

:

Techbyheart, 3rd Floor, Kohinoor Building, Temple Road, Kadavanthra, Kochi, Ernakulam, Kerala 682020

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person