Job Description

Company: Tru'even

Position Summary:

The Academic Counsellor will be responsible for guiding and advising students/parents on various academic programs and courses offered by Tru'even. This is a crucial role that involves excellent communication and a strong understanding of educational needs, with a focus on the Malayalam-speaking audience.

Key Responsibilities:

Counselling and Guidance:

Advise prospective students and parents on the best-suited academic programs based on their needs, career goals, and background.

Communication:

Maintain professional and effective communication with leads through calls, emails, and other mediums, with a specific requirement for

excellent communication skills in Malayalam

.

Lead Management:

Handle and nurture leads effectively, ensuring a high conversion rate of inquiries into enrolments.

Program Knowledge:

Stay updated on all programs, courses, and educational offerings by Tru'even and clearly articulate their value proposition.

Sales and Targets:

Work towards achieving enrolment targets and contributing to the company's growth objectives.

Documentation:

Maintain accurate records of all counselling activities and client interactions in the CRM system.

Remote Work:

Successfully manage work and targets in a remote, work-from-home environment.
Qualifications and Requirements:

Experience:

0 - 2 years of experience in counselling, sales, or customer-facing roles.

Language Skill:

Excellent communication skill in Malayalam is mandatory.

Industry Experience:

Prior

Experience in the EdTech Industry is a plus

(advantageous, but not strictly required).

Work Environment:

Must be self-motivated and disciplined to effectively utilize the

Work from home option

.

Technical Skills:

Proficiency in basic computer applications (MS Office/Google Suite) and familiarity with CRM software is desirable.

Soft Skills:

Strong listening, interpersonal, and problem-solving skills.
How to Apply:

Shoot Your Resume

to

info@trueven.in

For any urgent queries, contact:

+91 8921 065 659

Job Type: Full-time

Pay: ₹9,641.03 - ₹26,785.49 per month

Work Location: In person