- SILICA (a division of Edit Systems Pvt Ltd) is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch) for admissions to design programs. Over the last 18+ years, 18,000+ SILICA students have got admission in top Design, Fashion, Architecture & Art colleges in India and Abroad. SILICA is headquartered in Mumbai but has 28 centers in Pune, Bangalore, Nagpur, Nashik, Aurangabad, Indore & Lucknow with plans to open new centers in other cities in the near future. We are a 32 year old educational group with 2 other educational divisions running successfully across India
Responsibilies
Counsel enquiries to convert into admissions.
Provide detailed guidance about careers and courses to prospective enquiries
Solve customer concerns / answer queries to convert into an admission.
Make calls to enquiries and make them walk-in into the center
Conduct counseling sessions on Zoom & Google Meet.
Handle walk-ins and counsel them to convert into admissions (remove for WFH)
Follow the counseling procedure for successful conversions
Participate in marketing activities, wherever required.
Requisites (Core competencies / Skills)
- Good English Communicaon Skills.
- Knowledge of Excel / Google Sheets
- Good at working in a Team
- Strong focus on Customer Service
- Strong interest in providing guidance & education
Location
- BTM
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
* Flexible schedule
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