We're a leading educational institution seeking an Academic Counselor to provide expert guidance to prospective students. If you're passionate about education and customer service, we'd love to hear from you!
Job Summary:
As an Academic Counselor, you'll be the first point of contact for prospective students, answering queries and providing detailed information about our courses. Your goal will be to counsel students and help them make informed decisions about their academic pursuits.
Responsibilities:
- Attend and respond to enquiry calls, emails, and messages
- Provide detailed information about our courses, curriculum, and admission processes
- Counsel students on academic programs and career paths
- Address student queries and concerns in a timely and professional manner
- Maintain accurate records of student interactions and feedback
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple calls simultaneously
- Strong knowledge of academic programs and courses (training will be provided)
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing educational institution
- Professional development and training opportunities
If you're a motivated and customer-focused individual, apply now!
We're looking for someone who can provide exceptional service to our prospective students and help them achieve their academic goals.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Fixed shift
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
Experience:
Telecalling: 1 year (Required)
Language:
English (Required)
Work Location: In person
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