Job Description

Job Title: Academic CounsellorJob Summary

The Academic Counsellor is responsible for guiding students and parents about academic programs, career options, and course selection. The role involves counseling prospective and enrolled students, achieving enrollment targets, and ensuring a positive student experience from inquiry to admission.

Key Responsibilities

Counsel students and parents about courses, curriculum, eligibility, fees, and career opportunities Handle walk-in inquiries, telephonic calls, emails, and online leads Understand student needs and recommend suitable programs Convert inquiries into admissions by effective counseling and follow-ups Maintain accurate records of inquiries, admissions, and follow-up status in CRM Coordinate with academic and operations teams for smooth admission process Achieve monthly/quarterly admission and revenue targets Participate in seminars, workshops, career guidance sessions, and promotional activities Resolve student/parent queries and concerns professionally Ensure proper documentation and fee collection as per company policy
Required Skills & Competencies

Excellent communication and interpersonal skills Strong convincing and negotiation abilities Student-centric and result-oriented approach Basic computer knowledge (MS Excel, Email, CRM tools) Ability to work under targets and deadlines
Educational Qualifications

Graduate in any discipline (Post-graduate preferred) Background in education, counseling, sales, or customer service is an advantage
Experience

0-3 years of experience in academic counseling, admissions, or tele-counseling Freshers with good communication skills may also apply
Job Types: Full-time, Permanent

Work Location: In person