Job Description

Job Title: Academic Counsellor

Overview

We are seeking an

enthusiastic, results-oriented Academic Counsellor

to join our team in

Mankavu, Kozhikode

. This full-time role is perfect for motivated individuals, including

freshers

, looking to start a career in the education sector.

The Academic Counsellor is a crucial position, serving as the

primary link

between the institution and prospective students. Your main goal is to use your communication and guidance skills to help individuals identify and enroll in the best educational pathways for their career goals, directly contributing to the organization's growth.

Salary & Location

Pay:

?15,000.00 - ?17,000.00 per month

Location:

Mankavu, Kozhikode

Work Arrangement:

In-person

Key Responsibilities

This role involves a mix of outreach, guidance, sales, and administrative tasks:

Student Engagement & Enrolment:

Proactive Outreach:

Connect with interested potential students (

leads

) through phone calls, emails, and other channels to discuss educational programs.

Personalized Guidance:

Actively listen to students' aspirations, build strong rapport, and provide

tailored advice and support

to help them make informed academic decisions.

Target Achievement:

Consistently meet or exceed monthly enrolment

Key Performance Indicators (KPIs)

.

Program & Process Expertise:

Expert Knowledge:

Clearly and accurately explain program specifics, including

admission criteria, tuition fees, financial aid options, and potential career outcomes.

Lifecycle Management:

Guide candidates smoothly through every stage of the academic process, from initial inquiry right through to successful

enrollment and onboarding

.

Issue Resolution:

Professionally address and resolve student concerns, questions, and objections.

Collaboration & Data Management:

Cross-Functional Coordination:

Work closely with the admissions and academic teams to ensure a successful transition for new students.

Data Integrity:

Accurately use the

CRM system

to log all student interactions, progress, and relevant information.

Market Awareness:

Stay up-to-date on program changes,

industry trends, and competitor offerings

to maintain a competitive edge.

Qualifications & Skills

Experience (Preferred):

Proven ability in

telesales, customer service, or other communication/sales-intensive roles

is a significant asset. Experience in the academic or education services sector is highly desirable.

Communication:

Exceptional verbal and written communication skills

with strong interpersonal abilities.

Mindset:

Must be

self-motivated, target-driven

, and possess a confident,

persuasive communication style

focused on converting leads into enrolments.

Work Style:

Effective working both

independently and collaboratively

within a team.

Technical:

Proficiency in

Microsoft Office

tools. Familiarity with

CRM systems

is a distinct advantage.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off Provident Fund
Work Location: In person