Job Description

Job Title: Academic Counsellor

Location:

Mangalore

Employment Type:

Part-time

Job Summary

We are looking for a motivated and student-focused

Academic Counsellor

to guide prospective and existing students regarding academic programs, admissions, and career pathways. The role involves handling

inbound and outbound calls

, counselling

walk-in students

, and providing accurate information in

English, Kannada, and Malayalam

.

Key Responsibilities

Handle

incoming and outgoing calls

from students and parents regarding courses, admissions, fees, and schedules Provide

one-to-one counselling

to walk-in students at the office Explain academic programs, eligibility criteria, admission process, and career outcomes clearly Maintain proper records of enquiries, follow-ups, and student data in CRM or registers Conduct

follow-up calls

to convert enquiries into admissions Coordinate with academic and administrative teams for smooth admissions processing Assist students with application forms, documentation, and basic verification Maintain a professional, friendly, and welcoming environment for visitors Achieve monthly counselling and enrolment targets
Required Skills & Qualifications

Communication skills in

English, Kannada, and Malayalam

Strong interpersonal and counselling skills Ability to confidently handle

phone calls and face-to-face interactions

Basic computer knowledge (MS Office, email, CRM tools preferred) Good listening skills and a student-centric approach
Experience

0-3 years

of experience in academic counselling, education, training institutes, or customer support Freshers with strong communication skills may also apply
Personal Attributes

Friendly, approachable, and confident personality Result-oriented and organized Ability to multitask and work under targets Professional attitude and ethical counselling practices
Preferred Background

Experience in

education institutes, language academies, training centers, or study-abroad offices

Knowledge of admission procedures and student documentation is an advantage
Job Type: Part-time

Pay: ?5,000.00 - ?10,000.00 per month

Expected hours: 28 - 35 per week

Work Location: In person