Job Description

Job Title:

Academic Counsellor / Academic Coordinator

Department:

Academics & Student Success

Location:

IBIS Group of Institutions -Kochi Campus

Experience Required:

Minimum 2-5 years (preferably in EdTech / Academic Operations)

About IBIS Group of Institutions

IBIS is one of India's leading professional education providers, offering globally accredited programs in Management, Logistics, Hospital Administration, Aviation, and emerging domains. Backed by international accreditations like

IACET (USA)

and

Active IQ(UK)

, IBIS focuses on outcome-based learning, student success, and career readiness through advanced academic operations and technology integration.

Role Overview

The

Academic Counsellor / Coordinator

will be responsible for managing day-to-day academic operations, ensuring smooth program delivery, resolving student concerns, coordinating with faculty, and supporting institutional excellence through data-driven and process-oriented academic management.

Key Responsibilities

Coordinate academic operations, timetables, faculty sessions, assessments, and certifications. Handle

student grievance management

, ensuring quick and effective resolution through structured follow-up. Support academic planning, program scheduling, and resource allocation across departments. Maintain academic records, attendance, performance data, and reports using

Excel

and

CRM systems

. Assist in onboarding new students and ensuring orientation and induction programs are effectively executed. Coordinate between academic, placement, and operations teams for seamless delivery of student experience. Track student progress and escalate academic issues to the respective department heads. Prepare

PowerPoint presentations

, academic dashboards, and progress reports for management reviews. Support accreditation, audit documentation, and compliance as per institutional and regulatory standards. Mentor academic support staff and ensure adherence to institutional policies and procedures.

Required Skills & Competencies

Strong background in

EdTech / Academic Operations / Student Support

. Excellent communication, interpersonal, and problem-solving skills. Proficiency in

MS Excel, PowerPoint, Google Workspace, and CRM tools

. Data-driven mindset with analytical ability to track academic performance. Time management, multitasking, and people management abilities. High level of professionalism and student-centric approach.

Educational Qualification

Graduate or Postgraduate degree (preferably in Education, Management, or related fields). Additional certifications in academic management, education technology, or student counselling are a plus.

Salary & Benefits

Competitive pay structure based on experience. Opportunities for career growth within IBIS's expanding academic network. Exposure to international accreditation standards and digital learning systems.
Job Type: Full-time

Pay: ₹19,657.86 - ₹45,815.73 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement
Work Location: In person