12:00 PM - 9:00 PM (with after-hours academic support up to 10:00 PM, if required)
Role Overview
The
Academic Coordinator
plays a key role in ensuring student satisfaction and providing academic assistance to create a seamless and positive learning experience. The role involves resolving student queries, supporting and maintaining teachers, offering academic guidance, and ensuring continuous support during and occasionally beyond regular working hours.
At present, we have a strong team of
20 Academic Coordinators
, and as a new member, you will have the opportunity to collaborate, learn, and grow while working alongside this dynamic team. This position provides an excellent platform to enhance your professional skills while contributing to student success.
Key Responsibilities
Provide timely responses to student queries and doubts during official working hours.
Offer academic support beyond office hours (up to 10:00 PM) and on holidays when necessary.
Maintain regular communication with students to ensure their academic and emotional needs are met.
Record, track, and report student concerns to the academic coordination team.
Collaborate with faculty and coordinators to improve the overall student support system.
Create a positive, supportive, and motivating environment for students.
Contribute to engagement activities that enhance student satisfaction.
Requirements
Bachelor's degree in any discipline (Education-related background preferred).
Strong verbal and written communication skills.
Empathetic, patient, and student-focused mindset.
Ability to manage time effectively and respond promptly to queries.
Basic knowledge of online communication tools and student management systems.
Flexibility to work beyond scheduled hours when required.
Compensation & Benefits
Salary:
?10,000 + incentives
Leave Entitlement:
4 days per month
Opportunities for professional growth in a supportive and student- centric environment.
NOTE:
We prefer the candidates from wayanad only.
Job Types: Full-time, Permanent, Fresher
Pay: From ?10,000.00 per month
Benefits:
Work from home
Work Location: In person
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