Job Description

Academic Coordinator

Responsibilities

Dashboard Management:

Design, develop, and manage interactive online dashboards for virtual class schedules, online
exam timetables, and digital exam results, ensuring they are updated regularly and

accessible to allstakeholders.

Analyze dashboard data to identify trends, usage patterns, and potential areasfor
improvement in scheduling and resource allocation.

Implement user-friendly interfaces and ensure the dashboard is optimized for various
devices and platforms (desktop, mobile, tablet).

Class Coordination:

Oversee the daily operations of online classes, ensuring all sessions run smoothly according
to the pre-established schedule.

Troubleshoot and resolve technical issues related to online classes, including connectivity
problems, software malfunctions, and user access issues.

Collaborate with faculty and instructors to ensure content delivery aligns with curriculum
goals and learning outcomes.

Monitor attendance, participation, and engagement levels, and report findings to relevant
stakeholders.

Stakeholder Engagement:

Actively engage with students, faculty, and staff in a virtual environment to understand and
address their concerns, feedback, and suggestions in a timely and professional manner.

Provide guidance and support to students regarding academic-related queries, digital
platform issues, and online learning best practices.

Conduct regular feedback surveys and follow-upsto gauge satisfaction levels and implement
improvements based on collected data.

Collaboration & Communication:

Coordinate closely with the Branch Head, online faculty members, and the academic team to
ensure smooth execution of virtual classes and academic processes.

Maintain clear, consistent communication with faculty and administrative staff regarding
class schedules, digital resources, and any changes or updates.

Organize and facilitate virtual meetings, training sessions, and webinars for faculty to ensure
they are equipped with the latest tools, technologies, and teaching methodologies.

Learnfluence Education Private Limited, 66/680 A, A1, A2, A3, A4, C P Ummer Road, Pullepadi, North

Post Office Ernakulam, Kerala, 682035

Resource Management:

Ensure timely distribution of digital study materials (e.g., lecture notes, videos, e-books) and
resources to students through appropriate online platforms.

Monitor the availability and functionality of digital resources, such as e-learning platforms,
online exam portals, and content delivery systems.

Track and report on the usage of digital resources, identifying any gaps or opportunities for
improvement in the student learning experience.

Ensure that all online exam systems are operational, secure, and accessible for students, and
provide necessary support during exam periods.

ProcessImprovement & Reporting:

Continuously evaluate and refine online class and exam scheduling processes to improve
efficiency and reduce potential conflicts.

Provide regular reports to senior management on key metrics such as class attendance,
student performance, feedback from faculty and students, and system functionality.

Stay updated with the latest trends in digital education and online learning platforms to
propose and implement best practices.

Education & Experience:

Qualifications:

Bachelor's/Master's degree in Education, Business Administration, Information Technology,
or a related discipline.

Certification or training in online education platforms, Learning Management Systems (LMS),
or e-learning technologies is a plus.

Experience:

Proven experience in educational coordination or administration, particularly in digital or
online learning environments. Experience in roles such as academic coordinator, mentor, or

e-learning specialist is highly desirable.

At least 1-3 years of experience in a similar role, with a strong understanding of online
teaching tools, virtual classrooms, and digital exam systems.

Demonstrated ability to manage multiple projectssimultaneously, with a keen focus on
detail, timelines, and outcomes.

Skills & Competencies:

Communication Skills: Strong verbal and written communication skills, with the ability to
clearly explain technical concepts to non-technical users.

Interpersonal Skills: Highly developed interpersonalskills for building relationships and
effectively communicating with diverse stakeholders (students, faculty, and staff).

Digital Literacy: Proficiency in using online teaching platforms (e.g., Zoom, MS Teams, Google
Meet), Learning Management Systems (LMS), and online assessment tools.

Job Types: Full-time, Permanent

Pay: ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person