Job Description

Position Title: Student Support Executive/Tele-Counsellor (Full Time)

Purpose:

To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU's

etc.

Responsibilities

? To receive inbound calls and counseling engineer aspirants.

? To do outbound calls as per the leads received from support teams

? To counsel prospective students on telephone/IVRs/Online.

? To escalate the prospects/queries, if required on time

? To manage front office desk by resolving student's face to face queries, if

required.

Competencies

? Command on verbal/Written English communication skills

? Telephone handling skills - Voice/Tone/Pitch/Timely Information

? Persuasive skills, Multitasker

? Adaptable, flexible and fast learner

? Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

? Graduate/Post Graduate

Experience

? 0 - 3 years of experience in Tele-Counselling

? Preference to experience in IT & Education (EdTech) industry

Location :

Hauz khas - New Delhi

Submit Resume :

Send your CV at careers@madeeasy.in

Visit :

www.madeeasy.in

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person