Job Description

Job description

Position: Academic / Career Counsellor

Experience: 2 - 5 year

Industry: EdTech

Location: Delhi NCR ( East Delhi, West Delhi)

Employment Type: Full-time

Job Summary:

We are looking for a motivated and energetic Career/ Academic Counsellor to join our team. The ideal candidate should have 2-5 year of experience in the EdTech industry or a strong willingness to learn. As a Counsellor you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities:

Make outbound calls to prospective students and explain course details. Address student inquiries regarding programs, fees, and enrollment processes. Follow up with leads to ensure successful conversions. Maintain accurate records of conversations and follow-ups in the system. Meet monthly targets for calls and enrollments. Work closely with the sales and marketing teams to drive admissions. Achieve assigned admission targets and contribute to monthly/quarterly revenue goals. Ensure timely

fee collection

and follow-up on outstanding payments as per payment plans.
Requirements:

Education: Any graduate or pursuing graduation. Experience: Freshers or up to 4 year of experience in tele calling, Counselling, sales, or customer service (preferably in the EdTech industry). Strong communication skills in English and regional languages. Good convincing and negotiation skills. Ability to handle rejections and work in a target-driven environment. Basic knowledge of MS Office and CRM tools is a plus.
Benefits:

Competitive salary with Variable and incentives. Career growth opportunities in the EdTech industry. Training and mentorship provided. Mediclaim insurance benefits. Dynamic and friendly work environment. Snacks provided by company.
If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team!

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Experience:

edtech: 1 year (Required)
Work Location: In person