Job Description

We are seeking an Academic Assistance Executive to support learners by providing accurate information about academic programs and assisting them through the inquiry and enrollment process. This role emphasizes learner support, communication, and coordination.

Key Responsibilities

Handle learner inquiries through phone, messaging platforms, email, and chat Share accurate information regarding programs, eligibility, and schedules Understand learner needs and suggest suitable academic options Update and manage learner information using Excel/CRM tools Ensure timely communication and learner support Coordinate with academic and operations teams Contribute to a positive and supportive learner experience

Requirements

Graduate or undergraduate Minimum 6 month of experience in education support, student services, or customer assistance Clear communication skills in English and the local language Basic computer proficiency (Excel, email tools) Ability to work in a structured, process-oriented environment
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Work from home
Application Question(s):

Do you have an experience?
Education:

Bachelor's (Required)
Work Location: Remote