Job Description

Key Responsibilities

Translation & Interpretation

Provide verbal and written translation between patients and healthcare providers (e.g., consultations, admission procedures, consent forms, discharge instructions). Translate medical documents, reports, patient records, informational materials, and correspondence while maintaining accuracy and confidentiality. Assist international patients in understanding treatment plans, medical terminology, and hospital protocols.

Patient Support & Coordination

Welcome and assist international patients upon arrival, guiding them through registration, appointments, and hospital services. Coordinate with doctors, nurses, administrative staff, and other departments to ensure effective patient care and communication. Support international desk operations, including scheduling appointments, updating patient files, and arranging follow-up services.

Cultural & Linguistic Mediation

Provide culturally appropriate communication and clarify cultural nuances to enhance mutual understanding. Assist in resolving communication barriers and ensuring patient comfort and satisfaction.

Administrative Duties

Maintain translation records, ensure timely task completion, and follow organizational procedures. Support international programs, meetings, and events as required. Handle sensitive information in compliance with healthcare confidentiality regulations.

Qualifications & Skills

Bachelor's degree in

Translation, Linguistics, Healthcare Administration

, or a related field (preferred). Proven experience as a

translator/interpreter

, preferably in a healthcare or clinical environment. Excellent command of

[Primary Language] and [Target Language(s)]

--written and spoken. Knowledge of

medical terminology

and healthcare communication standards. Strong interpersonal skills, professionalism, and ability to work with patients from diverse cultural backgrounds. Ability to maintain confidentiality, accuracy, and attention to detail under pressure. Good organizational and multitasking abilities.
Job Types: Full-time, Permanent

Pay: From ?20,000.00 per month

Work Location: In person