Job Purpose
The Supervisor, Coding is responsible for the supervision activities and operations of the overall functions of the Coding department and staff.
Duties and Responsibilities
Organize, direct and monitor daily activities of Coding Associates as it relates to coding edits and denials
Distribute workload to team
Monitor and analyze productivity of the coding department employees, complete employee evaluations
Field questions from Coding Associates and Auditors as well as clients
Establish procedures, prepare and coordinate schedules, and expedite workflow
Prepare reports and correspondence as needed
Compile status and work-volume reports for management
Interview, train, motivate and reward Coding department staff
Manage disciplinary personnel issues and escalates accordingly
Assist with the implementation of policies and procedures necessary to comply with federal, state, and third-party regulations which govern billing and collection activities for physician services
Perform other related duties as assigned by management
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
Bachelor's degree (B. A.) or equivalent, two to four years related experience, or equivalent combination of education and experience
CPC or CCS Coding certification required from AHIMA or AAPC
1-3 years' experience as a Supervisor
Possess thorough knowledge of multispecialty coding, including CPT, ICD-10 and HCPCs codes
Related training/experience (preferably within the past five years)
Knowledge of Medicare, Medicaid and Managed Care guidelines
Strong leadership, independent thinking and decision-making skills
Strong organizational, problem-solving, and analytical skills
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Occasional travel to client locations
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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