Job Description

Key Responsibilities:

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Areas of Responsibility Execute complex tasks according to established standard operating procedures within defined SLA s Based on complexity optimally manages assigned tasks within deadlines prioritizing and scheduling work Monitor and process the batch of transactions records with complete accuracy and to identify errors and initiate necessary corrective action Demonstrates the ability to independently manage individual cases ensuring minimal rework and consistently meeting established quality and timeline standards Handle all incoming operational volume for the client This would include account updates account conversions items not in good order etc Ensure compliance with regulatory and legal requirements during the execution of transactions

Technical Requirements:

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Proficiency in Oral written communication Eye for Detail Analytical Skills Able to present a reasoned viewpoint synthesizing multiple perspectives and justifying key aspects to the group Computer proficiency MS Office Word Excel and Outlook and other customized applications

Additional Responsibilities:

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US Shift * Any Graduate