LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 95,000 employees in 27 countries and generated consolidated sales of EUR 5.1 billion in 2022 And we are looking for you.
1 Expert IT Process Consulting - Production Solution - MES TN-51-Sousse - SOU0001Z7
Your tasks:
Ensure the department activities in their domain (Shopfloor\xe2\x80\xa6)
Provide support of daily business on Shopfloor applications in all LEONI plants through direct contact and using the Corporate Ticketing System: User support and Second-Level Support (Error analysis and error fixing)
Monitoring interfaces from / to Company ERP-Systems or any other It-System (i.e. in Production or Administration Environment) and fixing disturbances
Prepare documentations (e.g. training documentations, regulation, compliance, archive)
Contribute and give User Training on new functionality, Improve usage of the IT Solution
Create audit plan and documents, guide audits and create audit reports
Contribute and support in the different project phases (Project & Sub-Project Management)
Improve communication between the global Team and business partners
Support authorization concept
Ensure consultancy activities and collecting of requests and requirements of the business. Advising business to achieve optimum business processes
Specifying functional and technical requirements and matching these to target architecture
Support Go-Live on site Compliance with the in IT-strategy defined conditions
Maintain service availability requirements and support maintenance periods
Coordinating with IT Software Engineering and IT Infrastructure on technical feasibility and solution alignments
Ensuring regular information flow with/to IT Operations: IT service integration, operations manual, handover
Managing Scope Change Requests and Service/Product Backlog priorities
Configuring and customizing IT solutions
Taking responsibility for test scenarios and acceptance criteria
Running tests (white box tests) and organizing user acceptance tests
Providing 2nd/3rd level support for above mentioned aspects and coordinate with add. 3rd-level support teams or external partners when needed
Execute special tasks related to the diff. technical domains
Compliance with information security guidelines
Compliance with IT process guidelines
Your skills:
Education Level : Engineer / Master\xe2\x80\x99s in IT, Electrotechnics or equivalent Study
Experience: 2 years minimum in similar environment (specially in international env.), especially Support of IT-Solutions for Production env. (Production process : Cutting and preassembly )
Language: English and French are mandatory
Communication
Social & intercultural sensitivity
Change management
Target & result orientation
Motivation & resilience
Self-organization
Conflict management
Teamwork
Next steps? Apply online. We are looking forward to meeting you. LEONI \xe2\x80\x9cSousse\xe2\x80\x9d
People of all genders are always meant equally; For linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.