Presentable with participant management skills. Need to have good presentation skills along with knowledge in adult learning principles Conducting communication, process, sales, essential skills training for new joiners and refresher trainings / Coaching. To ensure the trainee come up the…
Monitor and analyze customer interactions (chats, e mails, calls & social media posts) across various LOBs Gives constructive feedback to associates and derive action plan Free flow written communication skills and excellent oral skills required Should be able to analyze…