Inbound and Outbound Calls: Handle incoming calls from customers seeking service appointments or information, and make outbound calls to remind customers of upcoming service appointments, promotions, or follow up on past services. Appointment Scheduling: Coordinate with customers to schedule service…
System Maintenance and Monitoring: • Install, configure, and maintain servers, networks, and other IT infrastructure. • Monitor system performance and ensure the availability and reliability of hardware and software. • Apply patches and updates to systems and applications to ensure…