Call Center Trainer Responsibilities: Developing call centers\' education materials, such as digital presentations, how to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on various call center topics…
Call Center Trainer Responsibilities: Developing call centers\' education materials, such as digital presentations, how to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on various call center topics…