Job DescriptionMain Responsibilities:Product Presentation: Communicate the features and benefits of our products to customers in a clear manner.Customer Queries: Respond to customer queries, concerns, and questions regarding the company and its products, ensuring accurate and timely information.Understand Customer Needs: Understand…
Overview: Team lead will be responsible for team management of customer service representatives and driving operational excellence.Roles and Responsibility Team Management & Supervision: Oversee and manage a team of customer service representatives, ensuring smooth daily operations and adherence to policies.…
About the RoleOperations is the linchpin of the wheel that is SquadStack. An operations analyst will be owning the entire operations for clients by coordinating with the Ticketing Team and Account Managers. You will be working with cross functional teams…