Silicon IT Hub Pvt

Responsibilities:Addressing user tickets regarding hardware, software and networking Added AdvantageWalking customers through installing applications and computer to diagnose problemsConduct remote troubleshootingCustomize desktop applications to meet user needsFollow up with clients to ensure their systems are functionalHelp create technical documentation and…

Monitoring project progress and creating project status reports for project managers / client and stakeholders. Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle. Managing project management documents such as the project…