Responsibilities: 1. Customer Support: Respond to customer inquiries and provide assistance through chat and email channels promptly and accurately. 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher level support teams. 3.…
Responsibilities: Manage import and export operations, including documentation, customs clearance, and logistics. Coordinate with suppliers, customers, and shipping partners to ensure smooth transactions. Prepare and review import/export documents, ensuring compliance with regulations. Monitor shipment schedules and address any logistics issues.…