Provide technical support: Assist users with hardware, software, and network issues via phone, email, or in person. Troubleshoot and resolve issues: Diagnose and resolve technical problems, escalating complex issues to higher levels of support. Maintain documentation: Update knowledge base and…
Team Leadership and Mentorship:Guiding, mentoring, and developing team members, fostering a positive and collaborative work environment. Project Management:Overseeing the software development lifecycle, from planning to deployment, ensuring projects stay on track and within budget. Technical Guidance:Providing technical expertise, resolving technical…